www.etautz.com

Privacy

It's a long held tradition on Savile row not to reveal personal details about the gentlemen and ladies who frequent the street's tailors. The customer tailor relationship is one built on trust, and the nature of the internet makes this type of privacy even more vital when purchasing online.

At E. Tautz we are committed to ensuring that this trust is maintained, and your privacy is protected. For this reason we do not collect any information on the visitors to our website before they make a purchase, unless you choose to provide this to help you stay in touch through our various feeds and postcards. Where we do record personal details you can be sure that it will only be used in accordance with this privacy statement.

What we collect

We use the details we collect to help make your online shopping experience at E. Tautz as simple and enjoyable as possible. They allow us to keep track of our customers internally, and develop our online collection in accordance with what our customers are looking for. From time to time we may also use your personal information to contact you with news and promotions at Tautz which we feel might be of interest to you.

The details we collect are:

  • Your name - so we know what we should call you
  • Your email address - so we can inform you of changes or delays to your order, and also keep in touch with you as a member of the extended E. Tautz family
  • Your card billing address - so we can validate your payment and make sure no one is fraudulently using your card
  • Your delivery address - so we know where to send the beautiful Tautz products you order
  • Your telephone number - so we can ring you up should we have any questions about your order
  • Your card details - these are only taken when you place an order and are processed via SagePay's secure server

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small text file which a website sends to your computer. A bit like a computer's calling card, they allow web sites to recognise past users and display relevant information (for example your name and order history). Cookies allow users to easily navigate the E. Tautz website and web shop, and add and remove basket items without having to constantly log back in again.

Cookies cannot be used to spread viruses, or access other personal information stored on your hard drive. They only transfer as much information you yourself have disclosed on our website.

We use cookies to keep track of customers shopping sessions, identify previous visitors to our website, and personalise the website experience. If your browser does not accept cookies you will not be able to use our site.

Links to other websites

From time to time our website may contain links to other websites of interest. Once you have used these links to leave our site, it must be noted that we do not have any control over that other website. Unfortunately, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You would be best placed to exercise caution and look at the privacy statement applicable to the website in question.

Data protection

All out data policies are governed by the UK's 1998 Data Protection Act. We will not give out your personal information to third parties unless we have your permission or are required by law to do so. All we use this personal information for is to give you the best experience possible at E. Tautz.

We will ask you whether you would like to be contacted by us via email and post, or whether you mind us giving your personal details out to other companies whose products and services we feel might interest you.

If you would like to be completely taken off all mailing lists, please email customerservice@etautz.com, and we will be sure to do this in a jiffy. We will of course be very disappointed, as it will mean you will not be informed about our new promotions and news, but would hate to think we were pestering someone who was interested in hearing from us.

If you like, you may request details of all personal information which we hold about you. To receive a copy of this, please write to:

Data Protection request
E. Tautz
9 Savile Row,
London,
W1S 3PL